privacy policy

Privacy Policy

Introduction

At De Silang, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.desilang.com] ("Website") or make a purchase from our online store.

Please read this Privacy Policy carefully. By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by all terms of this Privacy Policy. If you do not agree with our policies, please do not access or use our Website.

Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Make a purchase
  • Sign up for our newsletter
  • Contact us with inquiries
  • Participate in promotions or surveys
  • Post reviews or comments

The personal information we may collect includes:

  • First and last name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (credit card numbers, banking information)
  • Order history

Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Access times
  • Pages viewed
  • Referring website addresses

We may also use cookies, web beacons, tracking pixels, and other tracking technologies to gather demographic information about you, identify your browsing habits, and track your browsing patterns.

How We Use Your Information

We use the information we collect for various business purposes, including to:

  • Fulfill and manage your orders
  • Process your payments
  • Send you order confirmations and updates
  • Provide customer service
  • Send administrative information
  • Send marketing communications (with your consent)
  • Respond to your inquiries
  • Improve our Website and product offerings
  • Conduct market research
  • Protect against fraud and unauthorized transactions
  • Comply with legal obligations

Sharing Your Information

We may share your information with the following third parties:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers

If De Silang is involved in a merger, acquisition, asset sale, or bankruptcy, your personal information may be transferred as a business asset.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests, such as court orders, government regulations, or law enforcement requests.

Cookie Policy

Cookies are small data files that are placed on your computer or mobile device when you visit a website. We use cookies to:

  • Remember your preferences and settings
  • Understand how you interact with our Website
  • Analyze and improve our Website
  • Enable certain functions of our Website
  • Provide advertisements that are more relevant to you

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our Website may be inaccessible or not function properly.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

Children's Privacy

Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Third-Party Links

Our Website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policy of every website you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the bottom of this page. We encourage you to review this Privacy Policy frequently for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: contact.desilang@gmail.com

For EU Residents

If you are a resident of the European Union, you have certain additional rights under the General Data Protection Regulation (GDPR), including:

Legal Basis for Processing

We process your personal data based on one or more of the following legal bases:

  • Your consent
  • Performance of a contract with you
  • Compliance with a legal obligation
  • Protection of vital interests
  • Public interest
  • Legitimate interests pursued by us or a third party

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Data Transfers

We may transfer your personal data to countries outside the European Economic Area (EEA). When we do, we ensure a similar degree of protection is afforded to your data through appropriate safeguards.

Data Protection Officer

If you have any questions about how we handle your personal data or would like to exercise your data protection rights, you can contact us.

Complaints

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data infringes data protection laws.

Last Updated: 25/03/2025